called ahead, was next in line and then they kept taking other walk-ins ahead of me.!!!
The staff was amazing, but the wait was horrid. We waited and extra hour and 15 minutes beyond our original estimate.
Finally brought in and then did not accept my insurance - what a waste of time..!!!!
They are the real deal. Best walk in clinic I have ever been to. From the nurse who served in the military for 6 years, thank you by the way Sir!! The front door staff, the Xray tech, to the Doctor who was a CLASS act. The place was clean and everyone was so friendly. The only place I will ever go again, but not to soon I hope.
Radiology assistants at desk/check in that were on hand when I was here were horrible. They were rude, inefficient, argumentative and displayed absolutely NO customer service skills whatsoever. Perhaps it was training day, but, not a good image to display to your full time residents. Hope they improve, location is good and I have used the lab and pharmacy many times before here.
I brought my wife in to check on her coughing for 3+ weeks. We we told an x-ray was warranted, results were negative, all looked good. She was given antibiotic medicine and sent home. The next morning the doctor called and said there was a mass discovered on the x-ray taken the night before and to come in as soon as possible. On the second visit, she was told she may have pneumonia and that an MRI would give a better picture of the mass. At that point, we were given a choice??? Take the MRI now or get more aggressive medication to clear up the infection. Of course we did not want to wait in suspense so opted for the MRI. The doctor told us the results indicated a fat band in the lung that he said was highly unusual and not dangerous and we could not have asked for a better outcome. We were charged $30 for another visit and $100 for the MRI. We did not appreciate the scare tactics to rush us back and pay the unnecessary $100 dollars under the guise that it was our choice, and the $30 for an additional visit for something he missed. The doctor/radiologist should have known better and if he didn't, I doubt we would ever have a choice in the matter. Be wary of smooth talkers after you and your health providers money.
Bonita Health Center is a US Physiotherapist based in Bonita Springs, Florida. Bonita Health Center is located at 3501 Health Center Blvd, Bonita Springs, FL 34135, USA.
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